Shipping And Payment

At Nazia Siddiqui, we believe your shopping journey should be as smooth and inspiring as the products you receive. Whether you’re purchasing a digital planner, a cozy hoodie, or a wellness eBook, we are committed to providing a seamless and secure experience—from payment to delivery.

Shipping And Payment Policy For Digital And Physical Products

This Shipping and Payment Policy outlines our global delivery timelines, supported payment methods, and key logistics procedures for both digital and physical products. We aim to make your experience efficient, reliable, and transparent—whether you’re shopping locally in Pakistan or internationally.

Shipping Information

We currently offer three primary modes of product delivery:

  1. Printful‑Fulfilled Products (International Orders)
  2. Locally Shipped Products (Pakistan)
  3. Digital Downloads (Instant Delivery)

Printful Fulfilled Products (International Orders)

Apparel, accessories, and select health items are produced and shipped by Printful, our trusted print-on-demand partner with worldwide reach.

🕒 Fulfillment Time

Orders are typically processed and fulfilled in 2–5 business days, with over 97% dispatched within this window. During peak seasons, processing may extend up to 7 business days.

📦 Shipping Methods & Carriers

Printful uses regional carriers such as DHL, USPS, FedEx, and DPD based on destination and delivery speed selected.

🚚 Estimated Shipping Times (Standard After Fulfillment)

  • United States: 5–10 business days
  • Canada & Mexico: 7–12 business days
  • UK & Europe: 7–15 business days
  • Australia & New Zealand: 10–20 business days
  • Asia & Middle East: 10–21 business days
  • Other regions: 10–25+ business days

⚡ Expedited & DDP Options

For faster delivery, choose Express (1–3 days) or DDP (Delivered Duties Paid; 3–7 days in select regions) at checkout.

💰 Shipping Costs & Tracking

Shipping costs are calculated at checkout. A tracking link will be emailed once the order ships, enabling real-time delivery updates.

📜 Return & Refund Policy For Printful Orders

Returns and refunds are accepted only for defective, damaged, or incorrect items. Claims must be made within 14 days of delivery. Buyer’s remorse or size preference issues are not eligible. Approved returns include provided return labels via Printful.

Please refer to Printful’s official Shipping Policy and Returns Help for full details.

Additional Notes

International shipping fees may exceed product cost depending on fulfillment location. Items may ship separately if fulfilled from different facilities. Remote regions may experience longer delivery times.

Pakistan Based Orders (Local Shipping)

We offer local delivery for select items to provide faster service and lower shipping costs within Pakistan.

🕒 Processing Time

Orders are packed and dispatched within 1–3 business days.

🚚 Delivery Duration

Typically delivered in 3–7 business days; exact timing depends on city/province.

💲 Shipping Charges

Fees are calculated at checkout based on your location and order size.

💳 Payment Terms

All local orders require advance payment—Cash on Delivery (COD) is not available.

📦 Courier Partners & Tracking

We use reliable local couriers and provide tracking links when applicable. You may also receive delivery updates via WhatsApp or email.

🌍 International Delivery Of Local Products

International customers can purchase local inventory by paying in advance via Meezan Bank or JazzCash. We will then coordinate shipping where feasible.

Digital Downloads (Instant Access)

Our digital products include:

  • Printable eBooks & planners
  • Flashcards & Journals
  • Kids learning worksheets & educational kits
  • Health trackers and self-care resources

📧 How You Receive Them

A secure download link is sent to your email upon successful payment—instantly and with no shipping fees.

📥 How To Download

Open the email, click the link, and save the files (PDF, DOCX, PNG, ZIP) to your device.

⚠️ Non Refundable Notice

Digital items are non-refundable unless a technical issue is reported within 24 hours.

🛡️ Troubleshooting

If the files don’t open, appear corrupted, or if links expire, email support@naziasiddiqui.com with your order ID. We aim to resolve issues within 2–3 business days.

International Shipping Guidelines

We deliver to the US, UK, Europe, Australia, Asia, and beyond. Please note:

  • Buyers are responsible for any customs fees and import duties.
  • Legal or carrier restrictions may apply in certain regions.
  • Weather, holidays, or customs inspections may delay delivery.
  • PO Boxes may not be supported by all carriers—use a physical address to avoid issues.

Payment Methods

We accept secure PKR payments via:

Meezan Bank – Direct Transfer

Transfer the total with your Order Number as the payment reference.

JazzCash – Till ID

Use the JazzCash app or visit an agent, enter the Till ID, verify “Nazia Siddiqui” as recipient, and send proof via WhatsApp (0333-1143520) or email (support@naziasiddiqui.com).

Order processing begins once payment is confirmed.

Important Guidelines Before Checkout

  • Only prepaid orders are accepted—no COD.
  • Double-check product type, size, and color before confirming.
  • Once marked “delivered,” packages become the buyer’s responsibility.
  • Printful orders may have shipping costs higher than product value in some regions.
  • If you experience issues with downloads or shipping, contact support within 24–48 hours for improvements.

Frequently Asked Questions (FAQs)

Q1. Can I change my shipping address after ordering?

Possibly—if fulfillment hasn’t started. Contact us immediately with your order number and new address.

Q2. How can I track my order?

A tracking link will be emailed once the item ships. Use it to follow progress via the carrier’s portal.

Q3. What happens if I miss delivery?

Couriers may attempt redelivery or leave a note. Returned packages may incur reshipment fees.

Q4. Will I be charged customs or import fees?

Yes—these are not included at checkout and are the customer’s responsibility.

Q5. Can I return an international Printful order if I chose the wrong size?

No, returns are only accepted for defective or incorrect items delivered.

Q6. My download link expired—what should I do?

Email support@naziasiddiqui.com with your order ID; we’ll send a fresh link within 1–2 business days.

Q7. When will I receive my order?

Fulfillment takes 2–5 business days, plus 5–20 business days for shipping, depending on location.

Q8. Where are the products shipped from?

Printful items ship from regional facilities near your location; local orders ship from within Pakistan.

Q9. Will I be charged customs fees?

Possibly—duties depend on your country’s laws.

Q10. What if I receive a damaged or incorrect product?

Q10. What if I receive a damaged or incorrect product?
Email support@naziasiddiqui.com within 7 days with order details and photos. We’ll resolve it promptly.

Q11. How are your products made?

Physical products are produced print-on-demand via Printful, shipped from the nearest regional center to reduce waste and delivery time.

Q12. Which payment methods do you accept?

We accept prepaid payments via Meezan Bank and JazzCash. Send proof to finalize your order.

Need Help?

We’re here to assist you:

📧 Email: support@naziasiddiqui.com
📱 WhatsApp: 0333-1143520
🌐 Visit: naziasiddiqui.com/contact

Most queries are resolved within 1–2 business days.

Thank you for choosing Nazia Siddiqui—your destination for meaningful, mindful, and motivational resources, where purpose, design, and trust come together in every product.

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