Frequently Asked Questions

Welcome to the frequently asked questions section for Nazia Siddiqui, where creativity meets convenience. We’ve compiled detailed answers to the most commonly asked questions to make your journey through our platform simple, inspiring, and stress-free. Whether you’re shopping for wellness guides, stylish apparel, or creative digital resources, we’re here to help you every step of the way.

Frequently Asked Questions-Nazia Siddiqui

Q1. What Kinds Of Products Do You Offer?

At Nazia Siddiqui, we’re committed to empowering lives through meaningful resources. Our offerings are thoughtfully divided into three categories:

Printful-Fulfilled Products:

Internationally fulfilled items including stylish apparel and lifestyle accessories like tote bags, mugs, notebooks, and more. These are printed and shipped on demand.

Locally Shipped Products:

Unique fashion items and curated health & wellness products shipped from within Pakistan. This includes exclusive clothing selections and specialty items you won’t find elsewhere.

Digital Products:

Instant downloads including:

• Motivational and self-help eBooks
• Health and wellness guides
• Planners and journals

Our goal is to offer high-quality, value-packed products that inspire and support your personal and professional growth.

Q2. How Are Physical Products Fulfilled And Shipped?

We have two fulfillment methods depending on the product type:

Printful-Fulfilled Products:

• Produced and shipped by our Printful partner.
• Items are made to order and shipped directly from Printful’s international facilities.
• Tracking is provided, and shipping times may vary based on your location.

Locally Shipped Products:

• Sourced and shipped from Pakistan.
• Delivered via reliable local courier services.
• International shipping is available with prepayment in PKR.

Q3. Do You Offer International Shipping?

Absolutely! We serve a global audience:

• Printful Products: Available for international delivery including to the US, UK, Canada, Australia, Germany, and more.
• Locally Stocked Items: International delivery is possible when paid via JazzCash or Meezan Bank in PKR. We coordinate the rest!

Please note that customs duties and taxes may apply based on your country’s regulations.

Q4. What Payment Methods Do You Accept?

We currently accept secure payments through:

• Meezan Bank – Direct Transfer
• JazzCash – Till ID transfers

We’re actively working on integrating additional payment gateways such as debit/credit cards and digital wallets to enhance your experience.

Q5. How Long Does It Take To Receive My Order?

We strive to deliver your order efficiently:

Printful-Fulfilled Products:

• Processing time: 2–7 business days
• Delivery time: 7–20 business days depending on the shipping method and destination

Locally Shipped Products:

• Processing time: 1–3 business days
• Delivery time: 3–7 business days within Pakistan

Please keep in mind that public holidays, customs clearance, or unforeseen courier delays can affect delivery timelines.

Q6. Can I Track My Order?

Yes, order tracking is provided for all physical orders.

• Printful Orders: You’ll receive an automated email with a tracking link.
• Local Orders: Our support team will provide tracking details upon shipment.

If you haven’t received tracking info within the expected timeframe, please contact us at support@naziasiddiqui.com.

Q7. Are There Any Shipping Charges?

Yes, shipping charges are calculated based on:

• Product type
• Weight and dimensions
• Destination country or city

In some cases, especially for international orders, shipping may cost more than the product itself. Full shipping details are provided during checkout.

Q8. Can I Return Or Exchange A Product?

We aim for your complete satisfaction:

Printful Products:

• Returns and exchanges are handled according to Printful’s policies.
• Faulty or misprinted items are eligible for replacement.

Locally Shipped Products:

• Return or exchange within 3 days of delivery.
• Product must be unused, in original condition, and have all tags attached.

Digital Products:

• Due to their downloadable nature, digital items are non-refundable.

Q9. Can I Cancel Or Modify My Order?

If you need to cancel or change your order, contact us immediately. However:

• Orders already processed or shipped cannot be changed.
• Digital orders are non-cancellable once payment is confirmed.

We’ll do our best to accommodate your request if it’s received in time.

Q10. How Do I Download Digital Products?

Here’s how to access your digital items quickly:

1. After purchasing, check your email for an order confirmation with a download link.
2. Click the secure link to open your download page.
3. Save the files to a clearly labeled folder on your device.

We recommend using a laptop or desktop for large files. Files are available in PDF, JPEG, PNG, or ZIP format. If you don’t see the email, check your spam or promotions folder.

Q11. Do You Offer Discounts Or Promotions?

Yes! Here’s how to stay informed:

• Subscribe to our newsletter
• Follow us on Instagram, Facebook, and Pinterest

We regularly launch:

• Exclusive discounts
• Bundle deals on digital planners & eBooks
• Limited-time seasonal offers

Don’t miss out—join our community today!

Q12. Do I Have To Pay Customs Or Import Duties?

International customers may be required to pay customs duties or VAT depending on local laws. These charges are not included in your purchase and must be paid directly to the shipping provider upon delivery.

Q13. Can I Download My Products Multiple Times?

Download links are time-sensitive and may be limited in use to protect the content. Please download immediately upon receipt and back up your files securely.

If your link has expired or you’re having trouble, contact us and we’ll gladly assist with reactivation.

Q14. What If I Face Issues With My Digital Download?

If your file won’t open, the link isn’t working, or you experience another issue:

• Email us at support@naziasiddiqui.com with your order number.
• We will respond within 24 hours with a solution or replacement link.

Q15. Do You Offer Customer Support?

Absolutely. We’re here to help:

• Email: support@naziasiddiqui.com
• WhatsApp: 0333-1143520

Our support hours are Monday to Friday, 9 AM to 9 PM (PKT).

Thank You For Choosing Nazia Siddiqui

Your satisfaction and growth matter to us. Whether you’re shopping for personal development tools, stylish essentials, or gifts for loved ones—we’re honored to be part of your journey.

Explore. Learn. Inspire.